Launch discount: −10% off the licence of every plan, until 31 Dec. −10% until 31 Dec

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Plans & Pricing

Perpetual licence, paid once. Monthly maintenance, with the first month included. Extra users are billed monthly.

−10%Launch discount — 10% off the licence of every plan. Offer valid until 31 Dec 2026 · 82 days left

Discount −10%

catcrm. START

For small teams getting started with CRM

Launch discount Standard price: 1,990 EUR1,791 EUR + VATOffer valid until 31 Dec 2026 · 82 days leftperpetual licence, one-time payment
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Users included
10
Extra user
15 EUR / month + VAT
Maintenance & support
99 EUR / month + VAT
First month of maintenance
included
Remote onboarding
1 session
Support
Standard
Support team hours
Monday–Friday, 09:00–17:00 (Romania time)
Support response time
Response within 2 business days

Modules included

  • Data Import / Export
  • Customer Help (Helpdesk)(not included)
  • Reports(not included)
  • Automations & Workflow(not included)
  • Online Orders Sync(not included)
  • Email Campaigns(not included)
  • HR Center(not included)
  • Public Portal & Support Widget(not included)
RecommendedDiscount −10%

catcrm. BUSINESS

For growing sales and support teams

Launch discount Standard price: 3,490 EUR3,141 EUR + VATOffer valid until 31 Dec 2026 · 82 days leftperpetual licence, one-time payment
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Users included
20
Extra user
15 EUR / month + VAT
Maintenance & support
179 EUR / month + VAT
First month of maintenance
included
Remote onboarding
2 sessions
Support
Priority
Support team hours
Monday–Friday, 09:00–17:00 (Romania time)
Support response time
Response within 1 business day

Modules included

  • Data Import / Export
  • Customer Help (Helpdesk)
  • Reports
  • Automations & Workflow
  • Online Orders Sync
  • Email Campaigns(not included)
  • HR Center(not included)
  • Public Portal & Support Widget(not included)
Discount −10%

catcrm. BUSINESS+

All modules, for complete processes

Launch discount Standard price: 4,990 EUR4,491 EUR + VATOffer valid until 31 Dec 2026 · 82 days leftperpetual licence, one-time payment
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Users included
35
Extra user
15 EUR / month + VAT
Maintenance & support
279 EUR / month + VAT
First month of maintenance
included
Remote onboarding
3 sessions
Support
Priority
Support team hours
Monday–Friday, 09:00–17:00 (Romania time)
Support response time
Response within 8 business hours

Modules included

  • Data Import / Export
  • Customer Help (Helpdesk)
  • Reports
  • Automations & Workflow
  • Online Orders Sync
  • Email Campaigns
  • HR Center
  • Public Portal & Support Widget
Discount −10%

catcrm. ENTERPRISE

For large organisations with dedicated needs

Launch discountfromStandard price: 7,990 EUR7,191 EUR + VATOffer valid until 31 Dec 2026 · 82 days leftperpetual licence, one-time payment
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Users included
50+
Extra user
15 EUR / month + VAT
Maintenance & support
from 399 EUR / month + VAT
First month of maintenance
included
Remote onboarding
per project
Support
Enterprise
Support team hours
Custom schedule, set by contract
Support response time
Custom SLA, set by contract

Modules included

  • Data Import / Export
  • Customer Help (Helpdesk)
  • Reports
  • Automations & Workflow
  • Online Orders Sync
  • Email Campaigns
  • HR Center
  • Public Portal & Support Widget
  • Custom modules and integrations, configurations and features agreed by contract

The platform runs 24/7 on your server. Support hours and response times refer only to the catcrm. support team.

Included in every plan: 28 themes (including dark ones), customisable dashboard and columns, subtle sounds, Romanian and English interface, mobile-ready, updates with automatic backup.

Choose the number of users!

Choose how many colleagues will work in catcrm. and we will show you the plan with the lowest monthly cost.

Recommended plan

catcrm. START

1,791 EUR + VAT, perpetual licence

instead of 1,990 EUR

  • 10 users included
  • 2 of 8 modules included
  • Maintenance: 174 EUR/month + VAT, with 5 extra users, first month included
  • Standard support · Response within 2 business days
Get a quote for 15 users

Offer price, valid until 31 Dec.

Pay for the licence once.

The catcrm. licence is perpetual: you pay once and it never expires. The first month of maintenance is included; from month 2, maintenance (updates, security, support) is a monthly service. Plans from 1,791 EUR + VAT.

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Perpetual licence + monthly maintenance

What you get every month of maintenance

You pay for the licence once and it never expires. Maintenance keeps the platform up to date, month after month — and the first month is included.

  • Updates and new versions
  • Security updates
  • Bug fixes
  • Server and browser compatibility
  • Support, as per your plan
And if a month goes unpaid?

You get a one-month grace period. Even after a suspension, the app, your data, modules and plan accounts keep working normally; only new updates, support and new extra users stop.

Comparison

Compare the plans

catcrm. plan comparison
FeatureSTARTBUSINESSBUSINESS+ENTERPRISE
Licence priceStandard price: 1,990 EUR 1,791 EUR + VAT −10%Standard price: 3,490 EUR 3,141 EUR + VAT −10%Standard price: 4,990 EUR 4,491 EUR + VAT −10%from Standard price: 7,990 EUR 7,191 EUR + VAT −10%
Users included10203550+
Extra user15 EUR/month15 EUR/month15 EUR/month15 EUR/month
Maintenance & support99 EUR/month179 EUR/month279 EUR/monthfrom 399 EUR/month
First month of maintenanceincludedincludedincludedincluded
Remote onboarding1 session2 sessions3 sessionsper project
SupportStandardPriorityPriorityEnterprise
Support team hoursMonday–Friday, 09:00–17:00 (Romania time)Monday–Friday, 09:00–17:00 (Romania time)Monday–Friday, 09:00–17:00 (Romania time)Custom schedule, set by contract
Support response timeResponse within 2 business daysResponse within 1 business dayResponse within 8 business hoursCustom SLA, set by contract
Data Import / Export
Customer Help (Helpdesk)
Reports
Automations & Workflow
Online Orders Sync
Email Campaigns
HR Center
Public Portal & Support Widget
Custom modules and integrations, configurations and features agreed by contract

The platform runs 24/7 on your server. Support hours and response times refer only to the catcrm. support team.

Individual activation

Modules activated separately

One-time activation on the perpetual licence — not a monthly subscription. Modules already included in your plan are not charged separately. Prices exclude VAT. Your plan’s monthly maintenance also covers separately activated modules.

ModuleIncluded from planActivation price (+ VAT, one-time)
Customer Help (Helpdesk)BUSINESS250 EUR + VAT
ReportsBUSINESS150 EUR + VAT
Automations & WorkflowBUSINESS350 EUR + VAT
Online Orders SyncBUSINESS250 EUR + VAT
Email CampaignsBUSINESS+350 EUR + VAT
HR CenterBUSINESS+450 EUR + VAT
Public Portal & Support WidgetBUSINESS+250 EUR + VAT
All modules2,050 EUR + VAT

The difference between plans mainly reflects the number of users included, the modules, the support level and the SLA. Maintenance is monthly: the first month is included, then it is invoiced at the start of each month, due at its end. Individually activated modules remain part of the perpetual licence. We do not provide hosting: catcrm. runs on your own server or hosting.

Pricing questions

Does the licence expire?

No. The licence is perpetual: you pay once and it never expires. Maintenance (updates, security, support) is a separate monthly service; the first month is included.

Do support hours mean the platform only works then?

The platform runs 24/7 on your server. Support hours and response times refer only to the catcrm. support team.

Can I add users later?

Yes, at any time: each user above those included costs 15 EUR + VAT / month, added to the monthly maintenance. Once extra users exceed the difference between plans, we recommend the higher plan; you move up without losing data.

What happens if a maintenance invoice remains unpaid?

The maintenance invoice is issued at the start of each month and is payable by the end of that month. If a payment is late, nothing stops: a one-month grace period follows during which all services remain active, and we will get in touch to find a solution together. Only if the invoice remains unpaid after the grace period are maintenance services (new updates, technical support and fixes) paused until payment, as set out in the contract. Your licence, platform and data are never affected, and we resume services as soon as payment is received.

How is maintenance invoiced?

Monthly, by calendar month: the first month is included, then the invoice is issued at the start of each month, for that month, due at its end. It covers the plan’s maintenance and the extra users; separately activated modules are covered by the same maintenance.

What does onboarding include?

Remote sessions, by plan (START 1, BUSINESS 2, BUSINESS+ 3, ENTERPRISE per project): installation, initial setup, the administrator account, a simple initial import, a walkthrough of the modules and basic training. Complex migrations, integrations and custom configurations are agreed separately. We do not provide hosting: catcrm. runs on your own server or hosting.

What you pay

A clear cost, with no surprises

The price of a plan is the price of the licence: you pay it once and the application stays yours. Here is how the cost builds up over time.

At the start

You pay once for the perpetual licence of the chosen plan. The first month of maintenance, with updates and support, is included.

When the team grows

You add extra users, billed monthly, or move to a higher plan. Your data and settings stay unchanged.

From the second month

Maintenance is a monthly service, invoiced at the start of each month. If a payment is late, you have a one-month grace period with all services active; your platform and data keep working in every situation.

Want to see catcrm. with your company data?

We will prepare an offer for your number of users and the modules you need — no obligation.

Request a quote See the plans

Plans from 1,791 EUR + VAT Offer valid until 31 Dec

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